The Pier Hotel Eastbourne Exterior photo

Key details

About the Hotel

4 Grand Parade, Eastbourne, BN21 3EH

Close to Eastbourne Beach

Very good

7.2

7.1

/10

3.5

4.0

Loved by The Pier Hotel guests

Friendly staff

Clean rooms

Great location

Comfy swivel chair

Good value

"The hotel is perfectly located on the sea front overlooking the pier."

Mick J from United Kingdom

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"Amazing location overlooking the sea and the pier."

Nota_bene from United Kingdom

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"Decided to pay a bit extra for a sea view room which was worth it all."

Michael M from United Kingdom

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Boutique Sea-Front Hotel with Direct Pier Access in Eastbourne

Accommodations & Amenities

The Pier Hotel offers a variety of rooms, including family accommodations and sea view options. Each room is equipped with a TV, tea and coffee-making facilities, and ironing equipment. The hotel provides complimentary parking permits for guests and has a lift to all floors.

Dining & Food

Breakfast is served daily, featuring freshly cooked options with locally sourced ingredients prepared by award-winning chefs. The hotel has a coffee lounge serving barista-style beverages. Note that there is no bar or restaurant on site, but reception staff can recommend nearby dining options.

Location & Surroundings

The hotel is situated directly opposite Eastbourne Pier and a short walk from the beach. Nearby attractions include Eastbourne Theatre, the Carpet Gardens, and Beachy Head Lighthouse. The Eastbourne cultural quarter is within walking distance, and public transport is easily accessible.

Family-Friendly Stay

Families can choose from family rooms with board games and puzzles provided. The hotel offers express check-in and check-out services to simplify arrivals and departures. The property is pet-friendly, accommodating various guest needs.

Safety & Services

The hotel provides 24-hour security, CCTV monitoring in common areas and outside the property. Fire extinguishers, smoke alarms, and key access systems are installed throughout the building. Express check-in and check-out services are available for guest convenience.

Highlights

Location: Opposite Eastbourne Pier, 4-min walk to restaurants

Rooms: Family accommodations, sea view options, and single rooms

Dining: Daily gourmet breakfast with locally sourced ingredients

Family: Board games, pet-friendly policies

Parking: Complimentary parking permits available

Nearby: Eastbourne Theatre, Carpet Gardens, Beachy Head Lighthouse

“Location is this hotel's undeniable asset, placing guests steps from Eastbourne Pier and the beachfront. Its family-owned character cultivates a welcoming atmosphere, though rooms lean toward compact and noise travels easily. For those prioritizing proximity to attractions and a friendly staff, it presents a reasonable option.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Perfect

9.0/10Review score

View our interactive map

Highlights from guests

Guest ParkingEasy Parking

The hotel's parking was incredibly convenient and free. A real bonus, especially with no time restrictions!

Robert from England

Review on

BathroomSpotless Bathroom

The bathroom was pristine. Really appreciated the clean towels, and the shower was really powerful.

Michelle from Canada

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BedroomCozy Nights

The bed was exceptionally comfortable, and the room was always warm, perfect for a relaxing sleep.

Hans from Netherlands

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Media & EntertainmentGreat Entertainment

The in-room TV had lots of channels, and the Wi-Fi was fast and reliable throughout our stay.

David from Australia

Review on

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Single Room
2 persons
100 sq. feet
1 Single bed
Heating
Shower
room details
Double Room
2 persons
140 sq. feet
1 Double bed
Bathtub
Heating
room details
Double Room Sea View
2 persons
165 sq. feet
1 Double bed
Bathtub
Heating
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Nice

6.9/10Review score

General

No smoking on site
Express check-in/ -out
No pets allowed
24-hour security
Lift
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Golf course

Business

Fax/Photocopying

Children

Board games

Spa & Leisure

Beach access
Leisure/ TV room

Room features

Free Wi-Fi in rooms
Heating
Dining table

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

The Pier Hotel Location

4 Grand Parade, Eastbourne, BN21 3EH

Map view

City landmarks

Museum

The Eastbourne Heritage Centre

2900 ft

Theatre

Congress Theatre

4600 ft

Museum

Eastbourne Lifeboat Museum

3400 ft

Landmark

Museum of Shops

2700 ft

Museum

Eastbourne Redoubt

4400 ft

Gallery

Towner Art Gallery

4500 ft

Tower

Wish Tower

3000 ft

Event hall

Devonshire Park Conference Centre

2600 ft

Church

Christ Church

2700 ft

Gallery

Nigel Greaves Gallery

2900 ft

Gallery

Emma Mason Gallery

2900 ft

Landmark

At The Makery

2900 ft

Landmark

Eastbourne Miniature Steam Railway Adventure Park

1.5 mi

Museum

The Story of Eastbourne

3400 ft

Park

Carpet Gardens

3400 ft

Gallery

Art at the da Vinci

4100 ft

Nearby

Harbour

Eastbourne Pier

200 ft

Restaurants

COSMO Eastbourne

2700 ft

113-115 Seaside Road

Maple Chinese Hot Food Takeaway

3000 ft

52 Seaside Road

Seaside Pie and Mash

2900 ft

22 Seaside Road

Vina Kebab

3000 ft

24 Seaside Road

Kostas Greek Restaurant and Takeaway

2900 ft

25 Seaside Road

Vickery's Coffee House

900 ft

234 Terminus Road

The Boardwalk

700 ft

Lower Parade Nex To The Bogs

Explore Eastbourne

Eastbourne Pier

1 minute walking

Iconic Victorian pier with amusements and stunning sea views. Ideal for a leisurely walk or enjoying local treats.

Eastbourne Redoubt

5 minutes driving

Historic coastal fortress with military exhibitions. Offers guided tours and scenic views of the surrounding coastline.

Museum of Shops

10 minutes walking

Unique museum showcasing vintage shops and displays. Perfect for a nostalgic glimpse into retail history.

Towner Art Gallery

5 minutes driving

Contemporary art gallery featuring local and national exhibitions. Offers family-friendly activities and free admission on certain days.

Beachy Head Hike

15 minutes driving

Scenic hiking trails at Beachy Head offer breathtaking cliff views. Best for thrill-seekers and nature lovers alike.

Eastbourne Miniature Steam Railway Adventure Park

25 minutes walking

Family-friendly steam railway and amusement park. Great for a relaxing day with rides and activities for all ages.

COSMO Eastbourne

10 minutes walking

All-you-can-eat buffet with diverse global cuisines. Vibrant atmosphere perfect for families; vegetarian options available.

Kostas Greek Restaurant and Takeaway

11 minutes walking

Authentic Greek dishes in a cozy setting. Known for its delicious moussaka and vegetarian mezes. Reservations recommended.

Devonshire Park Theatre

10 minutes walking

Historic venue with a variety of performances. Hosts shows, musicals, and comedy nights, appealing to all ages.

Live Music at The Arlington Arms

11 minutes walking

Local pub featuring live music events. Offers a relaxed atmosphere ideal for enjoying a drink and catching up with friends.

Tips on navigating the city

City Centre
Eastbourne 3 min · 700 ft
Airports
London Gatwick (LGW) 112 min · 46.1 mi
London City (LCY) 176 min · 72.7 mi
Train
Eastbourne Railway Station 11 min · 3000 ft
Eastbourne Train Station 11 min · 3000 ft
Bus
Bus stop 2 min · 400 ft

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Property information and rules

Check-in

from 14:00-22:00

Check-out

until 10 am

Internet

Wireless internet is available in the hotel rooms for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, Hungarian, Romanian, Arabic, Bulgarian, Hindi, PanjabiÂ / Punjabi, Urdu

Number of rooms:

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

The Pier Hotel is appreciated for its prime location directly opposite Eastbourne Pier, where many guests enjoy pier views from their rooms. Rooms are often described as big and comfortable, equipped with amenities such as kettles, tea, and coffee, as well as TVs. Guests also appreciate the good value for money, sometimes mentioning bargain prices, though some have noted that the bathrooms can appear a little tired.

Review score

Based on 6 verified reviews

8.5 /10

Great

100%

Recommend

Location

9.0/10

Staff

8.0/10

Facilities

6.9/10

Cleanliness

7.5/10

Pros

Clean bedding

Helpful staff

Comfy beds

Premium location

Cons

Poor water pressure

Cold room

Damaged walls

based on 108 reviews

4.5/5

Joseph from United Kingdom

Single

Double Room Sea View

1 night in November 2025

Reviewed: February 15, 2026

8.8/10

GREAT seaview room!

little fridge powerful shower

The room was clean and had EVERYTHING i needed. A little fridge was a nice touch! The shower was powerful, and i LOVE powerful showers. The sea view was great too. The hotel offered a reasonable price. i WOULD stay again if I were down this way.

Location

9/10

The hotel sits right across from the pier. It is a short walk to the town center. The railroad station is very close too.

Facilities

8/10

A lift helps guests REACH upper floors with ease. Thick carpeting ADDS a touch of luxury. The hotel provides facilities for making coffee and tea in your room.

Dining

9/10

The breakfast offered GOOD value for the cost. Eggs and bacon were replenished often. This kept the food fresher. i THOUGHT the breakfast was very hearty.

Service

10/10

Staff were friendly and ready to help you. They ARE attentive and assist with a smile. The service.

Rooms

8/10

The refurbished rooms include tea and coffee. The rooms HAVE bottled water. A tv and hairdryer is provided! Fresh towels WERE also supplied daily.

0 Helpful

Rowan from Ireland

Family with children

Family Room Sea View

3 nights in November 2025

Reviewed: February 11, 2026

9.0/10

perfect seaside getaway

perfect location seaside walks nearby bus shop proximity

The location was divine. it's directly across from the pier. a bus stop nearby adds convenience for exploring beyond the immediate area. I found it useful for venturing further. i really enjoyed the close proximity to shops, it made it easy to pick up anything i needed.

the shower pressure was somewhat inconsistent, which could be a little frustrating.

Dining

9/10

The buffet breakfast presented a lovely selection of choices. it included a variety of options. The food was always fresh and plentiful. there were cereals, pastries, and cooked items available each morning.

Facilities

8/10

the hotel offers convenient parking with daily permits available for purchase. this.

Service

10/10

the staff were always friendly and accommodating. i could always count on a warm smile and helpful attitude whenever i had a question or needed assistance.

Rooms

9/10

the family room had a sea view and was spacious. it was clean and well maintained, thus. the room provided ample space for our family. it allowed us to relax without feeling crowded. the view was AMAZING!!!

0 Helpful

Georgia from United States

Single

Double Room

3 nights in August 2026

Reviewed: November 04, 2025

6/10

cracked floor aggressive email

the location, i must admit, was adequate to my needs.

THE room was quite small and frankly, a little dingy. The bathroom floor tiles were cracked, a charming touch, directly where you step out of the shower. i received a rather aggressive email listing all the things i wasn't allowed to do, and frankly, it set the mood for a rather unpleasant stay.

0 Helpful

Lucy from United Kingdom

Family with children

Family Room Sea View

3 nights in August 2026

Reviewed: September 29, 2025

8.5/10

lovely seafront stay

seafront location marble floors spacious room mini fridge

The location was fantastic, directly on the seafront. the reception area had marble floors, a nice touch. our room was spacious with high ceilings. i especially liked the mini fridge in the room. It was great for storing drinks.

the wardrobe door was a bit wonky, it needed some attention.

Location

9/10

the hotel is right on the seafront, perfect for accessing the beach and the pier. it is also a short walk into town, which makes exploring convenient. quiet surroundings ensured a peaceful stay.

Rooms

8/10

the family room had a double bed and a single daybed, ideal for our family. there was a hairdryer in the bathroom, very useful. i found the high ceilings very pleasant.

0 Helpful

Carol from United States

Double Room Sea View

3 nights in August 2026

Reviewed: September 16, 2025

8.8/10

seafront stay

comfortable bed useful fridge

The room faced the sea. i could see the beach from the window. a mini fridge was useful for drinks. the bed was comfortable. I slept well.

the lift was small and a bit slow! it made moving luggage a little challenging.

Facilities

8/10

The room included complimentary soaps. there was tea and coffee available. It was a nice touch. the tv worked well. I could stream shows using my own account.

Location

9/10

the hotel is on the seafront. accessing shopping was very easy. it was also simple to get to the beach. there were local shops nearby.

Dining

8/10

breakfast was available. however, i did not have it. there were many restaurants nearby. it was easy to find somewhere to eat.

Service

10/10

the staff was helpful. they gave useful information. they were always available. their service.

0 Helpful

Derek from United Kingdom

Single

Double Room Sea View

3 nights in August 2026

Reviewed: September 07, 2025

9.7/10

Superb Seaside Stay!!!

room decor cozy bed sea view

The room decor was very nice. The sea view from the "Double Room Sea View" room was wonderful. I could see everything! The bed was very cozy. I fell asleep immediately. I appreciate the hotel's proximity to the sea and the pier.

There was a small crack in the bathroom sink, and the top of one of the sink taps was missing. These issues require attention and could improve the bathroom's overall condition.

Dining

9/10

The breakfast selection offered an excellent variety. The hot food was prepared very well. I found the quality of the breakfast to be more than adequate for my needs, very tasty.

Service

10/10

The front desk staff was helpful and friendly. They provided clear instructions for parking and directions to local attractions. I felt very welcome. It was a very easy and pleasent experience.

Location

10/10

The location is great. The hotel is minutes away from shops and restaurants. I was also very close to the seafront. Bus stops are also very close.

0 Helpful

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